Effective as of: [January 2025]

SkillReady Solutions is committed to operating with transparency, responsibility, and professionalism. This Policies Page outlines how we conduct our services, manage client data, uphold privacy, handle service delivery limitations, and protect both parties from legal ambiguity. These terms are designed to be in line with current Australian legislative frameworks.

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1. Scope of Services – Nature of Our Role

SkillReady Solutions is a facilitation and educational support provider. We do not operate as any of the following:

• A Registered Training Organisation (RTO) as defined by the National Vocational Education and Training Regulator Act 2011 (Cth)

• A Migration Agent registered under the Migration Act 1958 (Cth)

• A Recruitment, labour hire, or employment agency

We instead serve as a third-party support platform, offering:

• Educational resources tailored for job readiness and workplace awareness

• Exposure-based industry placements through vetted host businesses

• Support in preparing professional portfolios and initiating soft outreach to potential employers

• Referrals and coordination with licensed migration agents for students and skilled visa applicants

We do not provide migration advice, visa guidance, or legal employment guarantees. We do not act on behalf of clients in legal or formal processes. All services are designed for informational, preparation, and support purposes only.

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2. Use of Our Digital Products and Materials

SkillReady Solutions provides digital materials including (but not limited to) e-books, guides, resume templates, infographics, and training resources.

These materials are:

• Licensed for personal use only by the enrolled participant or client

• Delivered via view-only platforms (e.g., restricted Google Drive links) with fixed access durations

• Non-downloadable, non-reproducible, and non-shareable

Under the Copyright Act 1968 (Cth) and applicable intellectual property laws:

• Users may not replicate, sell, reshare, or modify any SkillReady material

• Any breach of this clause may result in service suspension, legal action, or both

 

3. Use of Our Services – Responsibilities & Limitations

SkillReady Solutions offers:

• Industry Placement Program (unpaid, observational exposure placements)

• Employment Support Program (career preparation and employer engagement support)

• Referrals to external services, such as migration advisors

• Educational products and resources

We do not guarantee:

• Job offers or long-term employment outcomes

• Sponsorship pathways or visa success

• Start dates, continuation, or completion of any external service or placement

Responsibility lies with the client to:

• Meet any visa requirements or workplace eligibility criteria

• Provide accurate, current documentation and personal information

• Understand that our services are facilitative, not representational

Service outcomes depend on the discretion of third-party hosts, advisors, and legal or government entities. SkillReady solutions will not be liable for any actions or inactions of these third parties.

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4. Refunds & Service Conditions

4.1 Digital Products (E-Books, Templates, Resources)

All digital products are:

• Final sale once access is granted

• Non-refundable except in cases of:

  • Technical errors (e.g., denied access or delivery failure)

  • Duplicate transactions

All refund requests must be submitted within 7 calendar days of purchase and will be assessed at SkillReady solutions  discretion.

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4.2 Services (Facilitation, Placement, Employment Support)

Service-based offerings include portfolio development, host outreach, email communication, and document coordination.

Refunds are not available once:

• Service coordination has commenced

• Portfolio documents have been prepared

• Any outreach or communication has been initiated on the client’s behalf

Any agreed exceptions or partial refunds must be formally documented prior to service commencement.

These policies align with Australian Consumer Law under the Competition and Consumer Act 2010 (Cth). SkillReady Solutions will comply with statutory obligations in cases of major faults or service failure.

 

5. Privacy, Consent & Data Use

SkillReady Solutions complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect personal information including:

• Name, email, and contact information

• Government-issued identification (passport, visa letter, or VIVO check)

• Resume, COE, qualification documents

• Any relevant material used for service delivery or eligibility verification

By engaging our services, clients agree to:

• Consent to SkillReady solutions reviewing and verifying their documents

• Allow limited, secure sharing of resumes and portfolios with hosts, employers, or legal professionals, for facilitation purposes only

• Receive direct communication by email, phone, or messaging apps for service delivery

Data Protection Measures:

• Personal data is stored using encrypted or permission-controlled platforms

• Access is restricted to authorized SkillReady solutions personnel

• We do not sell, trade, or disclose personal data to unrelated third parties

 

6. Liability Disclaimer

SkillReady Solutions shall not be held responsible for:

• Third-party service delivery failures

• Employer decisions, migration outcomes, or sponsor rejections

• Delays, ineligibility, or external regulatory changes affecting the client’s goal

• Any misuse of resources outside our intended service scope

All clients must conduct their own due diligence and seek certified legal or migration advice for official matters.

 

7. Website Content Disclaimer

The content on our website, guides, and communications is provided for general information only and should not be interpreted as professional legal or migration advice.

Although we strive for accuracy and clarity, SkillReady Solutions does not guarantee the completeness or current relevance of third-party content or policies.

 

8. Changes to Policy

We reserve the right to update these policies at any time without notice. The most current version will always be available on our website.

Use of our services and resources implies acceptance of the current version of these terms at the time of engagement.

 

9. Contact Us

📧 Email: info@skillreadysolutions.com.au
🌐 Website: www.skillreadysolutions.com.au